FAQ

Payment

We use PayPal as a payment method for a safer and more secure purchase

Shipping

We ship within 1-2 business days. Delivery time depends on the country. Sweden 1-2 days. Europe 2-4 days. Rest of the World 4-7 days. The goods are sent by Swedish post www.postnord.se/en and a tracking id is sent to your email same day I post.

Returns

If you are not satisfied with your item and want to return it, please contact the infinitcreation
mkidanne@gmail.com within 14 days and tell you want to return the product. 
You as a buyer stand for the return post. When the product are back again with us, we will refund by crediting your purchase via PayPal.
If there is a claim, please contact us before you send the item back. 
We will replace the item with a new one at the complaint.
If your grind breaks within 30 days we repair it for free, if it is broadcasting after 30 days will be a charge for the repair.
Returns / complaints sent to the address at the bottom of the page.We follow the law on distance contracts (14 days), this applies to customers in the EU https://www.konsumentverket.se/Vart-arbete/Lagar-och-regler/Konsumentlagar/Lag-om-distansavtal-och-avtal-utanfor -affarslokaler /
 
If you are not satisfied with your item and want to return it, please contact the infinitcreation
mkidanne@gmail.com within 14 days and tell you to return the product. In case of return is buyer for return postage. When the goods are again with us, we will refund by crediting your purchase via Klarna or PayPal.
 
If there is a claim, please contact us before you send the item back. We will replace the item with a new one at the complaint.
 
If your grind breaks within 30 days of wood we if it free, if it is broadcasting after 30 days will be a charge for wood for it.
 
Returns / complaints sent to the address at the bottom of the page.